Gladstone Mitsubishi Review By Samuel H.

First off, Dave Gehl gets 5 stars. Ask for him when you shop for a new car at Gladstone Mitsubishi. He was and continues to be great even after our purchase. He always follows through - he does what he says he is going to do. He checks in to make sure we are completely happy with our purchase and answers any questions when they arise. I highly recommend Dave to anyone who wants a great sales experience! Dave's customer service is exceptional! The reason I did not give the dealership 5 stars is due to some concerns with the financing department - I did get the deal I was looking for but when we went in to sign the paperwork, it was full of errors. My name was wrong in multiple places, they listed the wrong county and finally they asked me to sign a BLANK application - you should never ask anyone to sign anything until it is completely filled out and explained to them. They had a copy of my identification, so if they just slowed down, they would be able to get my name right on the forms. In summary, the customer service and sales experience is EXCELLENT. They just need to tighten up their financing team a bit THEN the dealership would receive 5 stars!