The service I received at Gladstone Mitsubishi was excellent. Shawn (my salesman) could have fooled me that he was another person browsing the selection of lovely vehicles. His kind demeanor and down-to-Earth attitude made the whole shopping experience smooth as butter. The car in question was in great condition with a clean title and car fax. What more could I ask for? The rest of the Gladstone team inside were well mannered and polite too. Were anyone looking for a car shopping experience without the typical sales spiel, come here and ask for Shawn.
Good people to work with
Alec, Debra and Mario were amazing! Great customer service! Love the prices on their inventory!
We bought a used Subaru from them after being screwed over at Lithia Subaru who changed the purchase price at the last minute. We wouldn't have thought of buying a Subaru from a Mitsubishi dealership but their price was very competitive which first got us in the door. They say they are an "untypical dealership" and I truly believe they are. When you see the price breakdown make sure you understand all the fees (ie theft warranty). We didn't realize one fee was being added until after we left but Mario and Ben made things right for us. We have had bad dealership experiences in the past so giving 5 stars is a big deal! Give them a chance even if you aren't buying a Mitsubishi as they sell a lot of used cars in other brands.
Good customer care and service.